HASNIVA is a modern e-commerce brand built around creativity, craftsmanship, and premium quality. We offer unique, high-quality products designed to delight and inspire.

You can reach us via email at support@hasniva.com or through our live chat on the website. We typically respond within 24 hours.

Currently, we operate online-only to keep our products exclusive and accessible worldwide.

6255 TownCenter Drive, Suite #868, Clemmons, North Carolina, 27012, USA

Simply browse our products, select your favorites, add them to your cart, and follow the checkout process.

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

After an order is placed, our support team begins processing it right away and sent to manufacturing department, so orders cannot be canceled immediately. If you believe you placed your order by mistake, please contact our support team within one hour. While a refund cannot be guaranteed, we will do our best to assist you and resolve the issue.

Yes, we offer worldwide shipping! Delivery times may vary based on your location. For specific details, please check the shipping information provided in the product description on each product page.

Domestic orders usually arrive in 2–5 business days, while international orders may take 7–21 business days. For more specific details, refer to the shipping information provided in the product description on each product page.

Shipping costs are calculated at checkout based on your location and the size/weight of your order. Free shipping may apply for eligible orders.

We accept returns within 7 days of delivery. Products must be unused, in original packaging, and in resaleable condition.

Contact our customer support to initiate a return or exchange. We will provide instructions and a shipping label if necessary.

Refunds are processed within 5–7 business days after (and if) we receive your returned item. Payment may take additional time to reflect in your account depending on your payment provider.

Yes! Many of our items can be personalized. Look for the customization options on the product page.

Every product is carefully crafted from premium materials and undergoes strict quality checks before shipping.

Popular items are restocked periodically. You can sign up for notifications on the product page to get alerts when they’re back in stock.

Yes! You can follow HASNIVA on platforms like Facebook, Instagram, Twitter, Pinterest, and LinkedIn to stay updated with our latest products, offers, and behind-the-scenes content.

The best way is to follow us on our social media channels and subscribe to our newsletter. We share updates, promotions, and exclusive content regularly.

Absolutely! You can send us a message or comment on our posts, and our support team will get back to you as soon as possible.

Yes, we love sharing creative ideas, styling tips, and inspiration related to our products to help you get the most out of your HASNIVA experience.

Occasionally, yes! We run special promotions and giveaways exclusively for our social media community, so following us ensures you don’t miss out.