Privacy Policy

Last updated: [January 2026]

1. Introduction

At HASNIVA ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, place orders, or use our services worldwide.

By using our website, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our website.

2. Information We Collect

We collect the following types of personal data:

  • Identity Information: Name, date of birth (if required), gender.
  • Contact Information: Email address, phone number, billing/shipping address.
  • Account Information: Username, password (encrypted), order history.
  • Payment Information: Payment method, card details processed securely via Shopify/approved gateways.
  • Usage Information: IP address, browser type, device information, pages visited, session duration.
  • Marketing Preferences: Newsletter subscriptions, promotions, and consent preferences.

3. How We Use Your Information

Your information is used for the following purposes:

  • Process and fulfill orders, including shipping and payment
  • Provide customer support and respond to inquiries
  • Send promotional content if you have consented
  • Improve website functionality, personalization, and user experience
  • Comply with legal obligations (tax, accounting, regulatory)
  • Prevent fraud, unauthorized transactions, and security breaches

4. Legal Basis for Processing (EU/GDPR)

For EU residents, we process personal data based on one or more of the following lawful bases:

  • Performance of a contract (processing orders)
  • Consent (marketing communications, cookies)
  • Legal obligations (taxes, accounting)
  • Legitimate interests (fraud prevention, improving services)

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers for order fulfillment (e.g., Printify, shipping carriers)
  • Payment processors (Shopify-approved gateways)
  • Legal authorities when required by law
  • Analytics and marketing platforms (with consent for cookies/tracking)

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze website performance and traffic
  • Personalize content and promotions
  • Remember user preferences
  • Enable marketing campaigns

You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Your Privacy Rights (EU & International)

You have rights regarding your personal data, depending on your location:

  • Access: Request a copy of the data we hold about you
  • Correction: Correct inaccurate or incomplete information
  • Deletion: Request your data be deleted, where legally allowed
  • Restriction: Restrict processing of your data in certain circumstances
  • Objection: Object to marketing or profiling
  • Data Portability: Receive your data in a structured, machine-readable format (EU only)
  • Lodge a Complaint: EU residents may contact their supervisory authority

8. Privacy Rights (US/CCPA)

  • California residents may request disclosure of personal information collected and shared with third parties.
  • California residents may request deletion of personal information, subject to exceptions.
  • Residents may opt out of sale of personal information. (We do not sell personal data.)

9. Data Retention

We retain personal data only as long as necessary for the purposes described above, for legal obligations, or to resolve disputes.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

11. International Transfers

If you are outside the EU or US, your data may be transferred to countries with different data protection laws. We ensure adequate safeguards, such as standard contractual clauses or equivalent protections.

12. Children’s Privacy

Our website and services are not intended for children under 13 (US) or the age of majority in your country. We do not knowingly collect personal information from children. If we become aware, we will delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Your continued use of the website indicates acceptance.

14. Contact Us

For questions about this Privacy Policy, your personal data, or privacy rights, please contact us via our Contact Us page.

Cookie Consent Notice: By using this site, you consent to the use of cookies for analytics, functionality, and marketing purposes. You can manage your preferences through the banner or your browser settings. Disabling certain cookies may limit website functionality.